GOautodial Open Source Omni-channel Contact Center Suite

B-channel 0/7 successfully restarted on span 1

Hello,

you have installed the drivers manually? because it generally gets auto installed when you install from .iso, now if you have changed anything like drivers or anything like that it might cause it to restart channels. could you please share the output for "wancfg_dahdi" and " pri show spans".

Thank you
Ankit Aparajey
Skype : incorpus.support
Email : [email protected]

Hi,

you have installed the drivers manually? Yes

wancfg_dahdi

1. Sangoma Wanpipe #
2. Dahdi/Zaptel/SMG/TDMAPI/BOOT Configuration Script #
3. v2.39 #
4. Sangoma Technologies Inc. #
5. Copyright(c) 2009. # ########################################################################

Would you like to generate /etc/asterisk/chan_dahdi.conf
1. YES
2. NO
[1-2]:

pri show spans
PRI span 1/0: Provisioned, Up, Active

Regards
Rajgor Bipin
+91 9892612426

as i have tested few minutes ago, on goautodial 3.3 it came up as driver issue. Make sure you are uploading correct driver and consult driver manual for support kernel version.

Thank you
Ankit Aparajey
Skype : incorpus.support
Email : [email protected]

Thanks Ankit for swift reply.

But I am using Goautodial 2.1

I am able to make calls but after 2-3 mins calls getting hung up automatically.

Aster cli : B-channel 0/7 successfully restarted on span 1

Can you help me with proper driver version for the same?

Regards
Rajgor Bipin

Hello,

you can contact directly to sangoma https://www.sangoma.com/support/customer-support/ and ask them to do the needful. since both mine and yours drivers are different as they are made for different kernel version.

Thank you
Ankit Aparajey
Skype : incorpus.support
email : [email protected]