Survey Campaign on Goautoidal 2.1
Added by joviton dcosta over 8 years ago
Hi
I have setup a Survey Campaign on Goautodial 2.1 everything is working fine but.
now i want multiple customers to get the IVR message at a time ...
right now only one customer is getting the IVR at a time and rest all calls are just shown as dialing on the Campaign report ,
what should i do to deliver the Ivr message to multiple customers at a time ?
I have even set the Dial ratio to max ...
Replies (2)
RE: Survey Campaign on Goautoidal 2.1
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Added by striker 247 over 8 years ago
increase the AGENTS per campaign.
post how you have created the survey campaign.
post some screen shot of realtime report page
regards
striker
www.striker24x7.blogspot.com
RE: Survey Campaign on Goautoidal 2.1
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Added by joviton dcosta over 8 years ago
thanks for the reply bro
here is the screenshot