GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

06/25/2013

10:27 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: register DID extension

I really need help every time I call in to Vicidial using my DID 61390018751 it does not connect it says extension no... Russell Harrower

10:03 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: inbound campaign on goautodial 3.0

This would be a great help because I just keep getting extension not found when I call from my mobile to my DID Russell Harrower

05/31/2013

12:00 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial App Development: list upload check duplicate not working v3.0

Not sure why, but it is driving us mad, it use to work fine on goautodial VERSION: 2.4-309a
BUILD: 110430-1642
bu... Russell Harrower

05/21/2013

11:54 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: Agent Call Back

I noticed that in goautodial CE 3.0 we have Call Back but what I want to do is change it to Agent Call Back, do I nee... Russell Harrower

10:46 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial App Development: customise the agent screen to include missing features

Hi, I need to know what directory the agent user interface HTML and CSS etc is.
I need to add min feature in disp ... Russell Harrower