GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

01/10/2012

12:11 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Please help now if possible this is urgent, calls are disconnected after 31 sec exactly and I am lost

they did a test run today with iax zophier phone log in and they did not get kicked out. We will call tomorrow so I l... Jack Hinson

01/08/2012

02:43 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: Please help now if possible this is urgent, calls are disconnected after 31 sec exactly and I am lost

I posted this on the other site, but it is more urgent now. I have already paid for 3 hours of tech and the problems ... Jack Hinson

01/07/2012

11:33 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: softphone Xlite 4 disconnects at exactly 31 secs

My server is here in the US and the agents are in Manila, they log in using xlite 4 and can take a call but 31 secs e... Jack Hinson

12/29/2011

10:28 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: Backup and or erase recordings

Do I need to install and try to understand Putty? My hard drive will fill up in a couple of months at the call rate w... Jack Hinson

10:26 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: Can not backup system

Any idea why I can not get into phpmyadmin?below is the error
Forbidden
You don't have permission to access /ph... Jack Hinson

11/17/2011

09:00 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: no ringing when we place calls

We just got up and running and when we place a call in manual mode we do not hear anything, no ringing just a beep in... Jack Hinson