Feature #941
closed
Can't record a survey campaign
0%
Description
When I create a survey campaign "PRESS1" to talk to an agent, there is no option to activate the recording of the campaign.
If I change in the database the "campaign recording" field to ALLFORCE, the call is dropped when I press 1. If it's set to NEVER, the call is transfered but I can't get any call recorded.
Is there any way to record a survey calls?
Updated by Guilherme Urban over 10 years ago
Also when I place a call using manual dial in a campaign that is set to record all calls, the manual call is not recorded.
Updated by Demian Biscocho almost 10 years ago
- Status changed from New to Rejected
Hi,
This issue/bug tracker is meant for bugs, feature request and issues related to the GOautodial CE ISO, system installation and the GOautodial applications (GOadmin, GOreports and GOagent). To get help from the community, please post your concerns in our forum board at http://goautodial.org/projects/goautodialce/boards.