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Bug #7810

closed

Agent log - outbound only displays 200 item

Added by Tristan Kendrick Biscocho over 4 years ago. Updated over 4 years ago.

Status:
Closed
Priority:
Normal
Category:
Bugs
Target version:
Start date:
12/18/2019
Due date:
12/24/2019
% Done:

0%

Estimated time:

Description

Hi,

My agent had 685 calls for Dec 16, 2019. When I check the Agent Log - Outbound by going to telephony > user then clicking on the "Choose Action" button and selecting the "Agent Log - Outbound" on the dropdown, it only shows 200 calls and not all 685 calls of my agent.


Files

agentlogoutbound.jpg (177 KB) agentlogoutbound.jpg Tristan Kendrick Biscocho, 12/18/2019 01:50 PM
agent_outboundlog.png (59.5 KB) agent_outboundlog.png Levy Ryan Nolasco, 12/19/2019 12:34 PM
Actions #1

Updated by Wittie Manansala over 4 years ago

  • Due date set to 12/24/2019
  • Assignee changed from Wittie Manansala to Alexander Jim Abenoja

Alex,

Please check.

Thanks

Actions #2

Updated by Wittie Manansala over 4 years ago

  • Assignee changed from Alexander Jim Abenoja to Chris Lomuntad
Actions #3

Updated by Chris Lomuntad over 4 years ago

  • Status changed from New to Feedback
  • Assignee changed from Chris Lomuntad to Wittie Manansala

Team,

Done increasing the limit on how many rows that can be fetched from the database from 200 to 5000. Kindly test it on our test server. Thanks.

Cheers,
Chris

Actions #4

Updated by Levy Ryan Nolasco over 4 years ago

Hi sir Chris,

Thanks for the update. Kindly push this on our git repo.

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