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Bug #7571

closed

newgocev4 Ingroup>Advance Settings>Accept Calls when there are No Available Agents

Added by Kristian Antiligando over 4 years ago. Updated over 4 years ago.

Status:
Closed
Priority:
Normal
Category:
Bugs
Target version:
Start date:
07/18/2019
Due date:
% Done:

100%

Estimated time:

Description

Hi Team,

On Ingroup>Advance Settings>Accept Calls when there are No Available Agents Feature we're unable to Choose INGROUP or CALL Menu the option only displayed is nbdy-avail-to-take-call|vm-goodbye.

See attached files for reference:

Thank you


Files

in_ingroup.png (9.18 KB) in_ingroup.png Kristian Antiligando, 07/18/2019 03:21 PM
in_callmenu.png (7.2 KB) in_callmenu.png Kristian Antiligando, 07/18/2019 03:21 PM
ING01.png (33.9 KB) ING01.png Jackie Alfonso, 07/19/2019 06:40 AM
ING02.png (37.5 KB) ING02.png Jackie Alfonso, 07/19/2019 06:40 AM
Actions #1

Updated by Thom Bernarth Patacsil over 4 years ago

  • Status changed from New to In Progress
Actions #2

Updated by Thom Bernarth Patacsil over 4 years ago

  • Status changed from In Progress to Feedback
  • % Done changed from 0 to 100
Actions #3

Updated by Jackie Alfonso over 4 years ago

Hi Thom,

Based on my test its already working thanks!

Actions #4

Updated by Wittie Manansala over 4 years ago

  • Status changed from Feedback to Closed
Actions

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