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Bug #7258
closed
newgocev4 (AgentUI ondemand button)
Start date:
02/26/2019
Due date:
02/27/2019
% Done:
0%
Estimated time:
Description
Hi Chris,
Please check ondemand button in agentui is missing even we enable it in campaign settings.
Campaign Settings:
AgentUI:
Thank you
Files
| ondemand1.png (42.9 KB) ondemand1.png | |||
| ondemand2.png (40.1 KB) ondemand2.png | |||
| rec1.png (35.4 KB) rec1.png | |||
| rec2.png (35.7 KB) rec2.png | |||
| rec3.png (35.3 KB) rec3.png | |||
| ondemand.zip (148 KB) ondemand.zip | |||
| recstart.png (30.6 KB) recstart.png | |||
| recstop.png (35.3 KB) recstop.png |
Updated by Demian Biscocho about 5 years ago
- Due date set to 02/27/2019
- Category set to Bugs
- Assignee changed from Demian Biscocho to Chris Lomuntad
Chris,
Please take over.
Updated by Chris Lomuntad about 5 years ago
- Status changed from New to In Progress
Updated by Chris Lomuntad about 5 years ago
Wittie,
Done adding the Recording Button... It will show only if the Campaign Recording is set to ONDEMAND... Kindly test it on GADCS server. Thanks...
Cheers,
Chris
Updated by Levy Ryan Nolasco about 5 years ago
- File rec1.png rec1.png added
- File rec2.png rec2.png added
- File rec3.png rec3.png added
- File ondemand.zip ondemand.zip added
- File recstart.png recstart.png added
- File recstop.png recstop.png added
- Status changed from In Progress to Resolved
Hi Sir Chris,
Upon testing it works well. I was able to capture/record the specific conversation using the ondemand recording feature. Tried recording in the middle of conversation, start of conversation and was able to make 2 recordings by recording between start and before i hangup the call. Attached are the recording files (ondemand.zip) and some screenshot.
Updated by Demian Biscocho about 5 years ago
- Status changed from Resolved to Closed
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