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Bug #7229

closed

newgocev4 (lead recyling statuses missing)

Added by Tristan Kendrick Biscocho about 5 years ago. Updated about 5 years ago.

Status:
Closed
Priority:
Normal
Assignee:
John Ezra Gois
Category:
Bugs
Target version:
GOautodial Open Source Omni-channel Contact Center Suite - GOautodial CE v4.0
Start date:
02/05/2019
Due date:
02/20/2019
% Done:

100%

Estimated time:

Description

Hi,

Statuses do not appear on the Lead recycling wizard when "All Campaign" is selected on the dropdown. I would need to select a campaign first before the statuses appear and then reselect 'All Campaign" again on the dropdown.

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leadrecyclingmissing.jpg (120 KB) leadrecyclingmissing.jpg Tristan Kendrick Biscocho, 02/05/2019 03:57 PM
Screenshot_20190214_184037.png (106 KB) Screenshot_20190214_184037.png Demian Biscocho, 02/14/2019 05:41 AM
recycle.png (50.6 KB) recycle.png Jackie Alfonso, 03/07/2019 12:34 AM
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 #1

Updated by Wittie Manansala about 5 years ago

  • Subject changed from lead recyling statuses missing to newgocev4 (lead recyling statuses missing)
  • Assignee changed from Demian Biscocho to Alexander Jim Abenoja
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 #2

Updated by Demian Biscocho about 5 years ago

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 #3

Updated by Demian Biscocho about 5 years ago

  • Assignee changed from Tristan Kendrick Biscocho to Demian Biscocho
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 #4

Updated by Demian Biscocho about 5 years ago

  • Due date set to 02/20/2019
  • Status changed from In Progress to New
  • Assignee changed from Demian Biscocho to Alexander Jim Abenoja
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 #5

Updated by Alexander Jim Abenoja about 5 years ago

  • Assignee changed from Alexander Jim Abenoja to John Ezra Gois
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 #6

Updated by John Ezra Gois about 5 years ago

  • Status changed from New to In Progress
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 #7

Updated by John Ezra Gois about 5 years ago

  • % Done changed from 0 to 30
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 #8

Updated by Chris Lomuntad about 5 years ago

Team,

Malamang naka campaign specific yung mga custom statuses... If `All Campaigns` ang i-select, dapat kunin yung statuses from `vicidial_statuses` na table lang... Then pag mag select ng specific campaign, both `vicidial_statuses` at `vicidial_campaign_statuses` tables kukunin yung mga status na ididisplay...

Cheers,
Chris

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 #9

Updated by John Ezra Gois about 5 years ago

  • % Done changed from 30 to 50
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 #10

Updated by John Ezra Gois about 5 years ago

  • % Done changed from 50 to 70
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 #11

Updated by John Ezra Gois about 5 years ago

  • % Done changed from 70 to 90
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 #12

Updated by Jackie Alfonso about 5 years ago

Team,

base on my test on this issue. its now working when you select the ALL CAMPAIGN the statuses are showing on the dropdown selection.

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 #13

Updated by John Ezra Gois about 5 years ago

  • Status changed from In Progress to Resolved
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 #14

Updated by John Ezra Gois about 5 years ago

  • % Done changed from 90 to 100
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 #15

Updated by Wittie Manansala about 5 years ago

  • Status changed from Resolved to Closed
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