Bug #7008
closed
goapiv2 (Campaign Settings)
Added by Jackie Alfonso over 5 years ago.
Updated over 5 years ago.
Description
Hi Team,
Below are the results of my test in campaign settings:
Dial Method:
INBOUND MAN = (not saving)
AutoDial Level = ADVANCE> and set 2.0 (not saving)
AutoDial Level = ADVANCE> and set 4.0 (not saving)
AutoDial Level = ADVANCE> and set 6.0 (not saving)
AutoDial Level = ADVANCE> and set 10.0 (not saving)
Thanks
Files
Screenshots:
Dial Method:
INBOUND MAN = (not saving)
AutoDial Level = ADVANCE> and set 2.0 (not saving)
AutoDial Level = ADVANCE> and set 4.0 (not saving)
AutoDial Level = ADVANCE> and set 6.0 (not saving)
AutoDial Level = ADVANCE> and set 10.0 (not saving)
- Status changed from New to Feedback
- Assignee changed from Demian Biscocho to Jackie Alfonso
- % Done changed from 0 to 100
Good to go! Please test and confirm.
Team na test ko na po ito. bale nag sasave na po yung sa inbonud man. napansin ko lang baka po kaya hinde nag save yung advance dial level kas
may equivalent sya sa dial level.
Normal = 2 lines
High = 4 lines
Max = 6 lines
Max Predictive = 10 lines
Thanks!
- Status changed from Feedback to Closed
- Author changed from Wittie Manansala to Jackie Alfonso
Hi Jackie,
If you plan to use the below settings in AutoDial Level, its recommended to use SLOW, NORMAL, HIGH, and MAX instead of using Autodial Level = ADVANCE.
Normal = 2 lines
High = 4 lines
Max = 6 lines
Max Predictive = 10 lines
Thanks
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