Feature #6810
closed
Added by Alexander Jim Abenoja almost 6 years ago.
Updated over 4 years ago.
Description
View:
- Statistical Reports
- Agent Time Detail
- Agent Performance Detail
- Dial Statuses Summary
- Sales Per Agent
- Sales Tracker
- Inbound Call Report
Download:
Files
- Assignee set to Alexander Jim Abenoja
Alex,
Port to goAPIv2 please. Thanks!
- Status changed from New to In Progress
- Target version set to GOautodial CE v4.0
- % Done changed from 0 to 50
Currently Inspecting the problem
Hi Alex,
Please check the Agent Time Detail. the downloaded report is not accurate.
- Category set to Bugs
- % Done changed from 50 to 60
Replicated and still debugging
- % Done changed from 60 to 70
Made some adjustments. Not ready for testing tho
- Status changed from In Progress to Feedback
- Assignee changed from Alexander Jim Abenoja to Jackie Alfonso
Sir chi, the problem we encountered on the export call report.
Current status is: Under observation, based on our private chats right?
Hi Alex,
Yes. there's still a discrepancy on the reports "export call report vs agent performance details." kindly ping us if you have any update.
Thank you!
Please test if problem still exist.
Hi Alex,
Based on my test on our test server this issue was not encountered.
Thank you!
- Status changed from Feedback to Closed
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