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Feature #6810
closed
Reports & GO Analytics
Status:
Closed
Priority:
Normal
Assignee:
Category:
Bugs
Start date:
06/11/2018
Due date:
% Done:
70%
Estimated time:
Description
View:
- Statistical Reports
- Agent Time Detail
- Agent Performance Detail
- Dial Statuses Summary
- Sales Per Agent
- Sales Tracker
- Inbound Call Report
- Export Call Report
Files
Updated by Demian Biscocho almost 6 years ago
- Assignee set to Alexander Jim Abenoja
Alex,
Port to goAPIv2 please. Thanks!
Updated by Demian Biscocho over 5 years ago
- Status changed from New to In Progress
- Target version set to GOautodial CE v4.0
Updated by Alexander Jim Abenoja over 5 years ago
Currently Inspecting the problem
Updated by Jackie Alfonso almost 5 years ago
Hi Alex,
Please check the Agent Time Detail. the downloaded report is not accurate.
Updated by Alexander Jim Abenoja almost 5 years ago
- Category set to Bugs
- % Done changed from 50 to 60
Replicated and still debugging
Updated by Alexander Jim Abenoja almost 5 years ago
- % Done changed from 60 to 70
Made some adjustments. Not ready for testing tho
Updated by Alexander Jim Abenoja over 4 years ago
- Status changed from In Progress to Feedback
- Assignee changed from Alexander Jim Abenoja to Jackie Alfonso
Sir chi, the problem we encountered on the export call report.
Current status is: Under observation, based on our private chats right?
Updated by Jackie Alfonso over 4 years ago
Hi Alex,
Yes. there's still a discrepancy on the reports "export call report vs agent performance details." kindly ping us if you have any update.
Thank you!
Updated by Alexander Jim Abenoja over 4 years ago
Please test if problem still exist.
Updated by Jackie Alfonso over 4 years ago
Hi Alex,
Based on my test on our test server this issue was not encountered.
Thank you!
Updated by Jackie Alfonso over 4 years ago
- Status changed from Feedback to Closed
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