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Bug #629

closed

CallBack (Alt phone hyper link) bug

Added by Levy Ryan Nolasco about 11 years ago. Updated about 11 years ago.

Status:
Closed
Priority:
Normal
Assignee:
Levy Ryan Nolasco
Category:
Bugs
Target version:
GoAutoDial CE 3.0
Start date:
04/24/2013
Due date:
% Done:

100%

Estimated time:

Description

Hi Dev. Team,

We found a bug after placing a callback. The number i dialed don't have an Alt phone number However, On the callback page the ALT number hyper link is clickable. When you click the ALT hyper link you will encounter and error and there is no way for you to Hangup the call. The only way to terminate the call is to logout from the agent UI. Please see the screenshot below.


Regards,
Ryan

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