Bug #2173
closed
No playing message on Survey campaign
Added by Amit Brahmachari almost 9 years ago.
Updated about 8 years ago.
Description
Hello,
After configuring a campaign for survey mode (8366), uploading the asterisk formated audio file, I start the campaign, vicidial calls the leads(in this case my own number for testing), my phone rings but I hear no message.
any idea of what have I missed on configuration?
Hi,
The problem would be with the audio file you have uploaded. The format might be incorrect, make sure you have 16bit Mono 8k PCM WAV audio files.
Regards,
Mohammad
- Status changed from New to Closed
- Assignee changed from Jerico James Milo to Amit Brahmachari
Hi,
Make sure that the audio file is in correct format. It should be 16bit Mono 8k PCM WAV audio files. This issue/bug tracker is meant for bugs, feature request and issues related to the GOautodial CE ISO, system installation and the GOautodial applications (GOadmin, GOreports and GOagent). To get help from the community, please post your concerns in our forum board at http://goautodial.org/projects/goautodialce/boards
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Updated by Levy Ryan Nolasco