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Bug #2127

closed

slow leads

Added by mark ostaco almost 10 years ago. Updated about 9 years ago.

Status:
Closed
Priority:
Normal
Assignee:
mark ostaco
Category:
-
Target version:
-
Start date:
06/13/2015
Due date:
% Done:

100%

Estimated time:

Description

how to fix slow leads to come in with 5 agents

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 #1

Updated by Alan Dalmo about 9 years ago

mark ostaco wrote:

how to fix slow leads to come in with 5 agents

in https://your_ip/vicidial/admin.php login and password equal dashboard

go to Campaigns and chose yout campaign, after change Auto Dial Level.

Auto Dial Level - This is where you set how many lines VICIDIAL should use per active agent. zero 0 means auto dialing is off and the agents will click to dial each number. Otherwise VICIDIAL will keep dialing lines equal to active agents multiplied by the dial level to arrive at how many lines this campaign on each server should allow. The ADAPT OVERRIDE checkbox allows you to force a new dial level even though the dial method is in an ADAPT mode. This is useful if there is a dramatic shift in the quality of leads and you want to drastically change the dial_level manually.

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 #2

Updated by Levy Ryan Nolasco about 9 years ago

  • Status changed from New to Closed
  • Assignee set to mark ostaco
  • % Done changed from 0 to 100

Hi,

This issue/bug tracker is meant for bugs, feature request and issues related to the GOautodial CE ISO, system installation and the GOautodial applications (GOadmin, GOreports and GOagent). To get help from the community, please post your concerns in our forum board at http://goautodial.org/projects/goautodialce/boards

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