mark ostaco
- Login: ep.m.ostaco
- Email: [email protected]
- Registered on: 05/20/2015
- Last connection: 03/17/2016
Issues
open | closed | Total | |
---|---|---|---|
Assigned issues | 0 | 2 | 2 |
Reported issues | 0 | 3 | 3 |
Activity
03/14/2016
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09:58 AM GOautodial Open Source Omni-channel Contact Center Suite Bug #2599 (Closed): too many ringing/answering machine
- Please help me to configure our system to be able to limit the % of ringing/answering machine that agents receiving.
10/20/2015
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09:55 AM GOautodial Open Source Omni-channel Contact Center Suite Bug #2283: dialing hours is not complete
- but here is the proof that this agents dialed that time ..
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09:17 AM GOautodial Open Source Omni-channel Contact Center Suite Bug #2283: dialing hours is not complete
- as u can see in 2.png , there is a missing hour in the dialing hours
no 10:00 to 11:00
10/08/2015
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03:29 PM GOautodial Open Source Omni-channel Contact Center Suite Bug #2283 (Closed): dialing hours is not complete
- total dialing hours of agents is not complete in reports
06/13/2015
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01:30 PM GOautodial Open Source Omni-channel Contact Center Suite Bug #2127 (Closed): slow leads
- how to fix slow leads to come in with 5 agents
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