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Hide Phone Number from agent port

Added by Aftab Alam over 8 years ago

Hello,
I want to hide the customers phone number from agent's port in goautodial 3.3.
I have tried to put ---HIDE---. It works but I was unable to dispose the call.
Is there any process to hide the phone number from agent port. Please help....


Replies (4)

RE: Hide Phone Number from agent port - Added by Aftab Alam over 8 years ago

Aftab Alam wrote:

Hello,
I want to hide the customers phone number from agent's port in goautodial 3.3.
I have tried to put ---HIDE---. It works but I was unable to dispose the call.
Is there any process to hide the phone number from agent port. Please help....

RE: Hide Phone Number from agent port - Added by DialerWala.com provide support for Goautodial and elastix over 8 years ago

add a long prifix. It wont show more than 12 digits.
If you need any help in configuration ,you can Call : DialerWala
Skype : dialerwala
Call : +919582830300
mail :

Hide Phone Number from agent port - Added by Aftab Alam over 8 years ago

Thank you for trying to help me.
I want to hide the phone number but the address and other details will show,
when calls are coming to agent port in auto dial(outbound call) in goauto dial3.3.
I apply it in goautodial2.1 using "HIDE" option in "Disable Alter Customer Phone".
But in goautodial3.3 above option is not coming, that's why Number is showing
when in pop up calls are coming .... Plz help

Thank you

RE: Hide Phone Number from agent port - Added by Aftab Alam over 8 years ago

Aftab Alam wrote:

Hello,
I want to hide the customers phone number from agent's port in goautodial 3.3.
I have tried to put ---HIDE---. It works but I was unable to dispose the call.
Is there any process to hide the phone number from agent port.

I Have tried in Gautodial 3.3 using ---HIDE--- in "Label Phone Number" in "System Settings"
For the above setting number is not showing but I was unable to dispose the call...
So Please help....

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