Problem in agent logging Please help
I installed the new version 3.3 goautodial
and whenever I have a preblem with an agent , the campaign is off and it gives the identifier of the agent.
You'll find an image that decribe my problem.
Please help me and even I delete the same user and the phone and I said the problem remains as it is.
Thank you in advance
Replies (2)
RE: Problem in agent logging Please help
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Added by Jacques Henning almost 9 years ago
I have exactly the same issue:
Clean install, did GIT update. (followed all instructions, permissions update etc)
I ran; update_server_ip
Removed all users and re-created all users and extensions same issue.
Created new Campaign; same issue.
Re-created all user/extensions and new campaign; same issue
:(
RE: Problem in agent logging Please help
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Added by Levy Ryan Nolasco over 8 years ago
Hi,
Post a screenshot of your campaign settings.