Unable to connect agent login and softphone - GOautodial Open Source Omni-channel Contact Center Suite - GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

Unable to connect agent login and softphone

Added by Syed Ahmed about 9 years ago

When my agent click login on goautodial agent login screen soft phone rings but hangup as soon as it is answered.

Replies (1)

RE: Unable to connect agent login and softphone - Added by Jefferson Varias about 9 years ago

You can try to check the codec used on the softphone, please post the asterisk logs while logging in as agent.

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