Leads are not loading in Dialer - GOautodial Open Source Omni-channel Contact Center Suite - GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

Leads are not loading in Dialer

Added by numan khan over 9 years ago

Hi,
I have created csv files and I am able to make manual calls but the auto-dialer or predictive dialers I am not able to make calls.
The leads already load and show as active leads but the hopler shows as 0 leads and not making any calls.
Is there workaround. Please.

Replies (3)

RE: Leads are not loading in Dialer - Added by numan khan over 9 years ago

Here is the attached screen.

goautodial-leads.png (148 KB) goautodial-leads.png

RE: Leads are not loading in Dialer - Added by Levy Ryan Nolasco over 9 years ago

Hi,

Have you tried checking the lead list status. You can also try to change the call time to 24 hours.

Regards,
Levy Ryan

RE: Leads are not loading in Dialer - Added by Kaushal Kumar over 9 years ago

Change the call time to 24 hours, and wait for 2 minutes..

iDialer Services
http://idialer.net

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