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No audio files to choose

Added by Fernando Dorna over 10 years ago

Hello world,
I downloaded and installed GOautodial using "goautodial-64bit-ce-3.3-final.iso" file.
Everything went fine till I wanted to add an inbound campaign. the problem occurs when I try to choose a file for the welcome message. In the in-group configuration, the option "Welcome Message filename:" has an "[Audio Chooser]" link. When I click on it, opens a pull-down menu (below the "Welcome message filename" field) that has no options on it, but a "--Default Value--", and I can not see any of the files stored in /var/lib/asterisk/sounds.
I searched the forums to see if anyone else had this same problem, but found no answers...

Thank you very much!
Fernando


Replies (1)

RE: No audio files to choose - Added by Levy Ryan Nolasco over 10 years ago

Hi,

Have you tried to upload an audio file on the Voice Files page? To upload an audio file navigate to Telephony > Voice Files. We STRONGLY recommend uploading only 16bit Mono 8k PCM WAV audio files(.wav)

Regards,
Levy Ryan

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