GOautodial Open Source Omni-channel Contact Center Suite

Ricky victor wrote:

HI i have 2 static provided by the ISP, one of them is configured in the router. i want the other static IP to be configured to be goautodial for public access and dialing from other networks. I have connected the internet cable from the ISP to the WAN port on the router and configured one Static IP, i have connected one cable from the LAN port of the router to the LAN switch. From LAN switch i have 2 lan cables connected to the dialer eth0 and eth1.
below is how i configured the eth0 and eth1. i have my router gateway as 192.168.1.3.
------¦ Devernet Configuration +-------
¦ ¦
¦ ¦
¦ Name eth0________________ ¦
¦ Device eth0________________ ¦
¦ Use DHCP [ ] ¦
¦ Static IP 192.168.1.2_________ ¦
¦ Netmask 255.255.255.0_______ ¦
¦ Default gateway IP ____________ ¦
¦ ¦
¦ -- ------ ¦
¦ ¦ Ok ¦ ¦ Cancel ¦ ¦
¦ -- ------

¦ ¦
¦ ¦
¦ Name eth1________________ ¦
¦ Device eth1________________ ¦
¦ Use DHCP [ ] ¦
¦ Static IP 202.xx.xx.12_______ ¦
¦ Netmask 255.255.255.248____ ¦
¦ Default gateway IP 202.xx.xxx.10_____ ¦
¦ ¦
¦ -- ------ ¦
¦ ¦ Ok ¦ ¦ Cancel ¦ ¦
¦ -- ------ ¦
¦ ¦
¦

----¦ DNS configuration +----
¦ ¦
¦ ¦
¦ Hostname goautodial.org_ ¦
¦ Primary DNS 202.xx.x.2_____ ¦
¦ Secondary DNS 202.xx.xxx.3__ ¦
¦ Tertiary DNS _______ ¦
¦ Search local.lan____ ¦
¦ ¦
¦ -- ------ ¦
¦ ¦ Ok ¦ ¦ Cancel ¦ ¦
¦ -- ------ ¦
¦ ¦
¦ ¦
-----------------------------

If i configure like the above i'm not getting public access for dialing. Even i'm not able to ping google.com from the dialer its not working. Please let me know how to set up 2 static IPS from the ISP one for the router and other for the dialer for public access.

Thanks in advance.

HI Ricky victor, you have to ISP Right..?

If you you want to use them separately you must config a GRE TUNNEL and then use the ISP separately.

you must have a MikroTik or a Cisco router i suggest Cisco S 800 Series ,(a little bit expensive)

Above you'll find the GRE TUNNEL Config. this will allow you to exchange,use datas and services without problems from 2 different routers.

HI Ricky victor, you have 2 ISP Right..?

If you you want to use them separately you must config a GRE TUNNEL and then use the ISP separately.

you must have a MikroTik or a Cisco router i suggest Cisco S 800 Series ,(a little bit expensive)

Above you'll find the GRE TUNNEL Config. this will allow you to exchange,use datas and services without problems from 2 different routers.

Thank You will certainly check try and let you know.