GOautodial Open Source Omni-channel Contact Center Suite

Correction

"we can not make any changes in campaigns as required."

1. if it is goautodial ce.20 check with the default passwords.
root -- vicidialnow
admin -- vicidialnow or goautodial
if both doesnt work follow the below steps
1. first you need to change the root password
Just restart your machine and follow the steps:
1. At the boot(grub) menu select the linux kernel
2. then press e
3. Go to the end of the line
4. add 1 or S or Single at the end of the line
5. press enter
6. press b on the line to boot from that line
7. Now the root prompt will come
8. run the command 'passwd' and it will ask you to change your password for root
And thats all .

2. Once you have changed the root password restart the system and login as root and run the following command to get the admin password of the goautodial gui

1. type mysql -p
    password : vicidialnow   
if above doesnt work use  mysql -u cron -p 
    password: 1234
2. type: use asterisk
3. type:  select * from vicidial_users where user="Admin";   ( change the user=Admin to your admin loginname if you know) or run the below command
   select * from vicidial_users;

You'll see something like the following below:

--------------+-------------+-----------+------------+------------+-------------+------------+--------------+--------------------+--------------+------------------+-----------------+----------------------+------------+-----------------+------------------+-------------------+----------------+--------------+----------------+-----------------------+-----------------------+------------------+---------------------+---------------------+------------------+--------------------+--------------------+----------------+-------------------------------+------------------------+-------------------+-------------------+--------------+------------------+--------------+----------------+----------------+-----------------+-------------------+---------------------+----------------+--------------+-----------------------------+-------------------------+------------+---------------+---------+-----------+-----------+-------------------+----------------------+----------------------+--------------------------+----------------------+---------------------+---------------------+--------+---------------+----------------+----------------------------------+------------------------------------+---------------------+----------------+-----------------+-------+-----------+-----------+--------------+--------------------------+------------+------------+--------------+-------------+-------------+--------------+------------------------------+----------------+----------------------+--------------------------+----------------------+-----------------------+----------------------------+ | user_id | user | pass | full_name | user_level | user_group | phone_login | phone_pass | delete_users | delete_user_groups | delete_lists | delete_campaigns | delete_ingroups | delete_remote_agents | load_leads | campaign_detail | ast_admin_access | ast_delete_phones | delete_scripts | modify_leads | hotkeys_active | change_agent_campaign | agent_choose_ingroups | closer_campaigns | scheduled_callbacks | agentonly_callbacks | agentcall_manual | vicidial_recording | vicidial_transfers | delete_filters | alter_agent_interface_options | closer_default_blended | delete_call_times | modify_call_times | modify_users | modify_campaigns | modify_lists | modify_scripts | modify_filters | modify_ingroups | modify_usergroups | modify_remoteagents | modify_servers | view_reports | vicidial_recording_override | alter_custdata_override | qc_enabled | qc_user_level | qc_pass | qc_finish | qc_commit | add_timeclock_log | modify_timeclock_log | delete_timeclock_log | alter_custphone_override | vdc_agent_api_access | modify_inbound_dids | delete_inbound_dids | active | alert_enabled | download_lists | agent_shift_enforcement_override | manager_shift_enforcement_override | shift_override_flag | export_reports | delete_from_dnc | email | user_code | territory | allow_alerts | agent_choose_territories | custom_one | custom_two | custom_three | custom_four | custom_five | voicemail_id | agent_call_log_view_override | callcard_admin | agent_choose_blended | realtime_block_user_info | custom_fields_modify | force_change_password | agent_lead_search_override |
--------------+-------------+-----------+------------+------------+-------------+------------+--------------+--------------------+--------------+------------------+-----------------+----------------------+------------+-----------------+------------------+-------------------+----------------+--------------+----------------+-----------------------+-----------------------+------------------+---------------------+---------------------+------------------+--------------------+--------------------+----------------+-------------------------------+------------------------+-------------------+-------------------+--------------+------------------+--------------+----------------+----------------+-----------------+-------------------+---------------------+----------------+--------------+-----------------------------+-------------------------+------------+---------------+---------+-----------+-----------+-------------------+----------------------+----------------------+--------------------------+----------------------+---------------------+---------------------+--------+---------------+----------------+----------------------------------+------------------------------------+---------------------+----------------+-----------------+-------+-----------+-----------+--------------+--------------------------+------------+------------+--------------+-------------+-------------+--------------+------------------------------+----------------+----------------------+--------------------------+----------------------+-----------------------+----------------------------+ | 3 | admin | vicidialnow | Admin | 9 | ADMIN | | | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1

thanx for advise.

I am stuck

after following the steps from 1 to 6 it does not boot. it stucks with last like as
Kernel Panic - Not syncing attempt to kill inist!

kindly guide where i might be going wrong.

V J wrote:

thanx for advise.

I am stuck

after following the steps from 1 to 6 it does not boot. it stucks with last like as
Kernel Panic - Not syncing attempt to kill inist!

kindly guide where i might be going wrong.

Go it thanx.

was missing the space in between.

Hi,

I Also Get The Same Error. Kernel Panic - Not syncing attempt to kill inist!

Kindly Help Me