DID 'extension not found'

Added by Archana Singh about 10 years ago

Hi,
Initially I was able to test call outbound for '1800XXXXXXX' with justgovoip carrier now I am trying to make outbound for '14XXXXXXXXX'(DID)with GOVOIP Carrier. but in Asterisk CLI it is showing 'extension not found'.
while making call on the DID an agent screen gets following message :

"DIAL ALERT:

Call Rejected: CONGESTION
Cause: 29 - Facilities rejected."

Kindly help me to solve this.

Thanks!

Replies (7)

RE: DID 'extension not found' - Added by Demian Biscocho about 10 years ago

Please post your Asterisk CLI when dialing.

RE: DID 'extension not found' - Added by Archana Singh about 10 years ago

First of all thanks for reply Sir!

After testing I got to know the fact that actually Outbound is working because the call is going on 18XX-XXX-XXX numbers but there is problem with Inbound and DID Configurations. According to your HOW TO in wiki tab I have configured the DID and Inbound Campaign but when i make a call on this DID then it shows extension not found.

CLI OUTPUT:

====================================

chan_sip.c:15566 handle_request_invite: Call from 'voipline1' to extension 'voipline1' rejected because extension not found.

====================================

Please let me know How may I add a extension to Ingroup so that call may be forwarded to that extension belonging to ingroup.

Thanks & Regards!

RE: DID 'extension not found' - Added by Demian Biscocho about 10 years ago

Please check this HOWTO: http://goautodial.org/projects/goautodialce/wiki/Howto_Setup_an_Inbound_Campaign_30.

RE: DID 'extension not found' - Added by Archana Singh about 10 years ago

Hi ,

I have already followed that how to setup . I am using GoAutoDial CE 3.0 with Asterisk 1.4 to test the inbound. Every time I make a call it comes into asterisk server with the following CLI:

"NOTICE[5521]: chan_sip.c:15566 handle_request_invite: Call from 'voip1' to extension 'voip1' rejected because extension not found."

I have purchased Vicidial Manager manual too but still I am not able to get the clue.

Kindly help me too solve this. Any clue will be helpful.

Thanks & Regards!

RE: DID 'extension not found' - Added by Demian Biscocho about 10 years ago

Just follow the HOWTO and replace the example DID with your own DID. Also post your Asterisk CLI when receiving the call.

RE: DID 'extension not found' - Added by Archana Singh about 10 years ago

Hi,

I have already followed HOWTO and posted the concise Asterisk CLI in previous post. Again I am posting CLI while making an OUTBOUND CALL to DID number(to test INBOUND) in details as follows :

<--------------------------------->

[Mar 27 11:45:55] Parsing '/etc/asterisk/manager.conf': [Mar 27 11:45:55] Found
[Mar 27 11:45:55] Manager 'sendcron' logged on from 127.0.0.1
[Mar 27 11:45:55] -- Executing [8600051@default:1] MeetMe("Local/8600051@default-8766,2", "8600051|F") in new stack
[Mar 27 11:45:55] > Channel Local/8600051@default-8766,1 was answered.
[Mar 27 11:45:55] -- Executing [YYYYYYYYYYXXXXXXXXXXX@default:1] AGI in new stack
[Mar 27 11:45:55] Manager 'sendcron' logged off from 127.0.0.1
[Mar 27 11:45:55] -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Mar 27 11:45:55] -- Executing [YYYYYYYYYYXXXXXXXXXXX@default:2] Dial("Local/8600051@default-8766,1", "SIP/XXXXXXXXXXX@JustGoVoip||tTo") in new stack
[Mar 27 11:45:55] -- Called XXXXXXXXXXX@JustGoVoip
[Mar 27 11:46:00] NOTICE[3641]: chan_sip.c:15566 handle_request_invite: Call from 'voip1' to extension 'voip1' rejected because extension not found.
[Mar 27 11:46:01] Parsing '/etc/asterisk/manager.conf': [Mar 27 11:46:01] Found
[Mar 27 11:46:01] Manager 'sendcron' logged on from 127.0.0.1
[Mar 27 11:46:01] Manager 'sendcron' logged off from 127.0.0.1
[Mar 27 11:46:01] Parsing '/etc/asterisk/manager.conf': [Mar 27 11:46:01] Found
[Mar 27 11:46:01] Manager 'sendcron' logged on from 127.0.0.1
[Mar 27 11:46:02] Manager 'sendcron' logged off from 127.0.0.1
[Mar 27 11:46:04] NOTICE[3641]: chan_sip.c:15566 handle_request_invite: Call from 'voip1' to extension 'voip1' rejected because extension not found.
[Mar 27 11:46:05] Refreshing DNS lookups.
[Mar 27 11:46:06] Parsing '/etc/asterisk/manager.conf': [Mar 27 11:46:06] Found
[Mar 27 11:46:06] Manager 'sendcron' logged on from 127.0.0.1
[Mar 27 11:46:06] Manager 'sendcron' logged off from 127.0.0.1
[Mar 27 11:46:19] -- Got SIP response 480 "Temporarily not available" back from JustGoVoipIP
[Mar 27 11:46:19] -- SIP/JustGoVoip-00000001 is circuit-busy
[Mar 27 11:46:19] Everyone is busy/congested at this time (1:0/1/0)
[Mar 27 11:46:19] -- Executing [YYYYYYYYYYXXXXXXXXXXX@default:3] Hangup("Local/8600051@default-8766,1", "") in new stack
[Mar 27 11:46:19] Spawn extension (default, YYYYYYYYYYXXXXXXXXXXX, 3) exited non-zero on 'Local/8600051@default-8766,1'
[Mar 27 11:46:19] -- Executing [h@default:1] DeadAGI("Local/8600051@default-8766,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----19-----CONGESTION----------") in new stack
[Mar 27 11:46:19] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----19-----CONGESTION---------- completed, returning 0
[Mar 27 11:46:19] Spawn extension (default, 8600051, 1) exited non-zero on 'Local/8600051@default-8766,2'
[Mar 27 11:46:19] -- Executing [h@default:1] DeadAGI("Local/8600051@default-8766,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Mar 27 11:46:19] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0

<--------------------------------->

NOTE : 1. XXXXXXXXXXX => USA - DID
2. YYYYYYYYYY => Carrier-prefix

RE: DID 'extension not found' - Added by Demian Biscocho about 10 years ago

Please file a support ticket here: http://support.goautodial.com with complete details. Our technical support group will look into your JustGoVoIP account and see what's happening.

[Mar 27 11:46:19] -- Got SIP response 480 "Temporarily not available" back from JustGoVoipIP
[Mar 27 11:46:19] -- SIP/JustGoVoip-00000001 is circuit-busy
[Mar 27 11:46:19] Everyone is busy/congested at this time (1:0/1/0)
[Mar 27 11:46:19] -- Executing [YYYYYYYYYYXXXXXXXXXXX@default:3] Hangup("Local/8600051@default-8766,1", "") in new stack

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