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Transfer to ingroup drops call at remote location.

Added by Mark Stopkey over 12 years ago

Hello, we are using GoAutoDial CE 2.1 Final, Version 2.4.309a Build 110430-1642. We have a problem where agents transfer a call to InGroup and it drops the call. We have two locations. The location where the equipment is seems to be able to transfer to ingroup but the agents in our remote office try to transfer to any of the ingroups and the call drops. Plenty of bandwidth between the two locations and they are connected through VPN using PfSense.
Any ideas?


Replies (1)

RE: Transfer to ingroup drops call at remote location. - Added by Wilper Necesario over 12 years ago

Hi,

Can you post the Asterisk CLI while your making a ingroup transfer.?

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