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problem of monitoring on agent

Added by Mouad moudev about 3 years ago

hi guys

im new here please i have an issue on monitoring when i choose on dinsplay report options mode monitor , and i want to listen on agent i get this errur on the asterisk cli :

[Feb 3 13:11:00] -- Called IAX2/ASTblind::41569/68600055

[Feb 16 13:11:04] NOTICE3976: chan_iax2.c:4676 __auto_congest: Auto-congesting call due to slowresponse
[Feb 16 13:11:04] -- IAX2/127.0.0.1:41569-5737 is circuit-busy
[Feb 16 13:11:04] -- Hungup 'IAX2/127.0.0.1:41569-5737'
[Feb 16 13:11:04] == Everyone is busy/congested at this time (1:0/1/0)

and thanks .


Replies (1)

RE: problem of monitoring on agent - Added by Jackie Alfonso about 3 years ago

Hi,

Make sure your server running latest version and try the following:

1. Create a new agent
2. Login as agent and make sure you've heard the voice prompt
3. If you heard the voice prompt. Edit your newly created agent set user level to 9 and set user group to admin.
4. Try to listen and barge.

If the issue still exist please provide us asterisk CLI screenshot/s and steps you've done.

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