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Error with recordings

Added by Leopoldo Martinez almost 3 years ago

Hello, I have time seeing this kind of error but know it become really important to prevent. some recordings appear as if they were made on December 31, 1969 at 7pm. Those audios have no content, and when looking for them directly in the server directory, the files exist with the correct name and date but with 0 Kb. The recording is there but the content is lost.


Replies (1)

RE: Error with recordings - Added by Wittie Manansala over 2 years ago

That error usually happens when agent got disconnected during call or disconnected from web session.

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