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Realtime Monitor and Summary issues

Added by Linda Rossi almost 6 years ago

amount in HH:MM column!

in attach, screenshots

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realtime.png (25.8 KB) realtime.png
summary.png (10.3 KB) summary.png

Replies (5)

RE: Realtime Monitor and Summary issues - Added by Linda Rossi almost 6 years ago

Linda Rossi wrote:

amount in HH:MM column!

in attach, screenshots

also these issues in admin dashboard and agent gui

Download all files
admin.png (11.3 KB) admin.png
agent.png (26.3 KB) agent.png

RE: Realtime Monitor and Summary issues - Added by Demian Biscocho almost 6 years ago

Looks like the agent workstations/computers date and time are different from your GOautodial server. By default, the server is GMT+8 (Manila time).

Please go over the Wiki on how to change the date/time.

RE: Realtime Monitor and Summary issues - Added by Sandro Vespucci almost 6 years ago

ok ... i'have the same issue ... but how to fix???

RE: Realtime Monitor and Summary issues - Added by Sandro Vespucci almost 6 years ago

Demian Biscocho wrote:

Looks like the agent workstations/computers date and time are different from your GOautodial server. By default, the server is GMT+8 (Manila time).

Please go over the Wiki on how to change the date/time.

I can not find it

RE: Realtime Monitor and Summary issues - Added by Levy Ryan Nolasco almost 6 years ago

Hi,

This link might help you.

HOWTO Change Timezone

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