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How to create IVRs Menus for INBOUND/OUTBOUND calls ...

Added by G V over 12 years ago

Hi all,
Can any one help me out how to create the IVRs using the goautodial for INBOUND / OUTBOUND calls plz., I am using the goautodial2.0. I searched almost to get the details., but I cannot find any Information related to..


Replies (1)

RE: How to create IVRs Menus for INBOUND/OUTBOUND calls ... - Added by Jefferson Varias over 12 years ago

Hi,

You can create IVR for INBOUND from VICIDIALADMIN>INBOUND>SHOW CALL MENUS and for OUTBOUND You need to read the Vicidial documentation on how to do broadcast dialing, robo-calling and press-1 dialing.

Thanks!

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