GOautodial Open Source Omni-channel Contact Center Suite

in the dashboard calls r ringing but even after 150 calls no live call took place.

tried both the user based method and ip based , but not a single one did work.

in the carrier set up followed the below mentioned steps

In case of IP based authentication:

carrier type: manual >
Carrier ID:
Carrier Name:
Carrier Description:
User Group:
Authentication: IP Based
SIP Server: the server ip given by the VoIP provider
Codecs: GSM ULAW
DTMF Mode: RFC2833
Protocol: SIP
Server IP: my server ip
Active : yes
Dialplan: Default ( after putting above mentioned details it got set automatically )

In case of user based registration:

Carrier ID:
Carrier Name:
Carrier Description:
User Group:
Authentication: Registration
Username: given by VoIP provider
Password: given by VoIP provider
Servers IP/Host: given by VoIP provider
Port: 5060
Codecs: GSM ULAW
DTMF Mode: RFC2833
Protocol: SIP
Server IP: my server IP
Active : yes
Dialplan: Default ( after putting above mentioned details it got set automatically )

nothing works.... please help me what to do? how to set up carrier perfectly.