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Multiple Carrier

Added by fonzo de laia over 9 years ago

hi,
I wonder if I can associate multiple user to a multiple carrier, for example, I have 6 operators campaign itself and the same list but 3 in a structure and 2 in another structure and one another again and I need 3 carrier in to 3 structure.
I do go out 3 user calls with a carrier, the 2 user with the other carrier and one user to the other carrier .
how can I do ?
ps: watch list and the Campaigns must be equal.


Replies (1)

RE: Multiple Carrier - Added by Jefferson Varias over 9 years ago

Hi,

This is not available by default, you might need to make tweaks or adjustment on your dialplan however, if your agents will call the same list of phone numbers, it will be hard to route the calls to your other carrier, the best way you can do is to create 2 campaigns and set the required carrier.

Thanks.

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