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Is it possible to do Predictive Outbound and Inbound simultaneously

Added by Gaurav Jain over 8 years ago

Hi ,

Please help me. I am a new user. Just want to know if it is possible that same user can handle predictive outbound and inbound calls..?

Please help me out.

Gaurav


Replies (1)

RE: Is it possible to do Predictive Outbound and Inbound simultaneously - Added by Jefferson Varias over 8 years ago

Hi,

Yes it is possible for users to handle inbound and outbound simultaneously. You just need to create a Blended campaign, setup your inbound number and enable the ingroup on your campaign. Kindly visit our wiki page for more information. http://www.goautodial.org/projects/goautodialce/wiki/HowTos3

Thanks

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