Regarding Reports and VDAD user in goautodial
These are the goautodial requirements
Hostname go.goautodial.org
Listening IP 192.168.1.200
Kernel Version 2.6.18-400.1.1.el5 (SMP)
Distro Name GoAutoDial CE 3.3
What is VDAD in goautodial and purpose of VDAD in goautodial. And getting lot of VDAD when generating Export call Report? the screen shot attached
Reports Customization is needed in go auto dial
Reports customization is we need agent
login time
log of time
total time spend in go auto dial
break time and wait time, avg break time. talk time,call talk time for every customer
when agents put call back date and time in the call back screen, the call is not going in that particular date and time?
How to enable allowed reports in real reports? the screen where attached
attached few sample reports here, how goautodial reports would generate from server for my team?
Replies (1)
RE: Regarding Reports and VDAD user in goautodial
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Added by Dizo Mark over 9 years ago
VDAD generates if you had an incoming call dropped or an outbound call that was not picked by the client. That's what my autodial does. What am not sure of is how to change the user to the owner of the autodial