GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

02/10/2020

07:14 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: appel sortant

Hi @Stiker,
I tried your example written above which was very perfect but one thing wasn't clear.
The Goautodial di... Dizo Mark

09/11/2019

02:46 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: why kamalio used in v4?

Hi Levy,
Kamalio cant connect with sophtphones and a SIP trunk. None seem to work Dizo Mark

10/14/2018

07:28 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: Go autodial running on Virtualbox not working on a NATed SIP trunk

I am trying to connect a virtualized goautodial on a NATed SIP trunk. The Trunk is registered but outgoing calls are ... Dizo Mark

06/04/2015

10:19 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: How can I override the Outbound CallerID number?

Caller ID is determined by your carrier's Numbering plan and Type of Number. Ask your Carrier provider to give you th... Dizo Mark

05/20/2015

11:21 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Silent Calls Dropped After A Few Seconds

Not just the router but also your HP Proliant server. Either stop iptables or add rules to enable port 10000-20000 an... Dizo Mark

05/05/2015

07:15 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Regarding Reports and VDAD user in goautodial

VDAD generates if you had an incoming call dropped or an outbound call that was not picked by the client. That's what... Dizo Mark

03:29 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Auto Dialing not working - Manual Dial Working with DAHDI / PRI

When you say Auto dialing not working, how did you configure your campaign? Dizo Mark