GOautodial Open Source Omni-channel Contact Center Suite

Hi,

Navigate to System settings and make sure the DNC column horizontally and vertically is set to Y or active. Also check your campaign settings "Use Internal DNC List" is set to Y or active.

There is no such option in system setting of goautodial 3.3 version. Also campaign settings has "Manual Dial Filter", there is no "Use Internal DNC List" option.

Also ther is some kind of bug in SQL script of export call report, If you try to pull extended report it give error as followed:
Error Number: 1052

Column 'called_count' in field list is ambiguous

SELECT vl.call_date,vl.phone_number,vl.status,vl.user,vu.full_name,vl.campaign_id,vi.vendor_lead_code,vi.source_id,vi.list_id,vi.gmt_offset_now,vi.phone_code,vi.phone_number,vi.title,vi.first_name,vi.middle_initial,vi.last_name,vi.address1,vi.address2,vi.address3,vi.city,vi.state,vi.province,vi.postal_code,vi.country_code,vi.gender,vi.date_of_birth,vi.alt_phone,vi.email,vi.security_phrase,vi.comments,vl.length_in_sec,vl.user_group,vl.alt_dial,vi.rank,vi.owner,vi.lead_id,vl.uniqueid,vi.entry_list_id,entry_date,called_count,last_local_call_time,modify_date,called_since_last_reset from vicidial_users vu,vicidial_log vl,vicidial_list vi where date_format(vl.call_date, '%Y-%m-%d') BETWEEN '2015-01-21' AND '2015-01-22' and vu.user=vl.user and vi.lead_id=vl.lead_id and vl.campaign_id IN order by vl.call_date limit 100000

and

if you try to export multiple days report, it gives following error:

length_in_sec is always empty irrespective of talktime....