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Looking Help of an Expert

Added by nis sin almost 10 years ago

Hi i am trying to set up the Voice Broadcast Survey i have Created the Campaign uploaded the Audio file to the Audio Store Selected the Audio in the Campaign and when i am Login to that Campaign then the Call Goes to the Customer But there is no Broadcast and the call gets Disconnected in 5-8 Seconds by its self so can Any one Help me in this and Guide me that what i need to do so as to resolve this .

Thanks

Looking for an Help full Reply from the Experts


Replies (3)

RE: Looking Help of an Expert - Added by Levy Ryan Nolasco almost 10 years ago

Hi,

Post your asterisk CLI logs so we could help you better.

RE: Looking Help of an Expert - Added by nis sin almost 10 years ago

[root@go ~]# asterisk -r
Asterisk 1.8.23.0-1_centos5.go RPM by , Copyright (C) 1999 - 2012 Digium, Inc. and others.
Created by Mark Spencer <>
Asterisk comes with ABSOLUTELY NO WARRANTY; type 'core show warranty' for detail s.
This is free software, with components licensed under the GNU General Public
License version 2 and other licenses; you are welcome to redistribute it under
certain conditions. Type 'core show license' for details. =========================================================================
Connected to Asterisk 1.8.23.0-1_centos5.go RPM by current ly running on go (pid = 3297)
Verbosity is at least 4
[Nov 14 03:03:06] Manager 'sendcron' logged on from 127.0.0.1
[Nov 14 03:03:06] Manager 'sendcron' logged off from 127.0.0.1

RE: Looking Help of an Expert - Added by Francisco J Montilla almost 10 years ago

You'd better increase verbosity, so connect to asterisk console with something like

asterisk -rvvv

And most important, do it just prior to launch the Broadcast Survey so that is that specific activity what's logged.

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