Can you add additional Web Form buttons? - GOautodial Open Source Omni-channel Contact Center Suite - GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

Can you add additional Web Form buttons?

Added by Jamie Kent about 10 years ago

I am trying to find out if you can add additional web form buttons to the agents dialer page. Also is there a way to let them edit the leads info?

Any help would be greatly appreciated.

Replies (1)

RE: Can you add additional Web Form buttons? - Added by Jefferson Varias about 10 years ago

Hi Jamie,

Yes this is possible, you just need to create a custom fields for your campaign. Agents can also edit the values on the custom fields.

Thanks!

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