I am able to doing manual call but not able to makin predictive calling

Added by Vivek Mittal about 10 years ago

Replies (3)

RE: I am able to doing manual call but not able to makin predictive calling - Added by Jefferson Varias about 10 years ago

Hi Vivek,

Are you using GoAutoDial? You can try to check the asterisk logs from your server to check what is causing the issue.

Thanks

RE: I am able to doing manual call but not able to makin predictive calling - Added by Vivek Mittal about 10 years ago

Hi Jefferson,

I have tried by asterisk logs but not getting solution.

Thanks

RE: I am able to doing manual call but not able to makin predictive calling - Added by Levy Ryan Nolasco about 10 years ago

Hi,

When you say Manual call is it via agent interface to directly via softphone or extension. Also, posting your asterisk CLI logs when attempting a call could help the community determine what is causing your issue.

Regards,
Levy Ryan

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