GOautodial Open Source Omni-channel Contact Center Suite

Hi,

I have recently installed goautodial on cloud, and when I do survey campaign , i am unable to hear any sound played , below is the console logs, nned help on the same

[Sep 11 03:29:02] -- Called 919930573730@555
[Sep 11 03:29:04] WARNING²⁹⁷³: chan_sip.c:2058 retrans_pkt: Maximum retries ex ceeded on transmission bb80bc701905eb2c4d8f82562317514b for seqno 1 (Critical Re sponse) -- See doc/sip-retransmit.txt.
[Sep 11 03:29:06] Parsing '/etc/asterisk/manager.conf': [Sep 11 03:29:06] F ound
[Sep 11 03:29:06] Manager 'sendcron' logged on from 127.0.0.1
[Sep 11 03:29:06] Manager 'sendcron' logged off from 127.0.0.1
[Sep 11 03:29:06] -- SIP/555-00000016 is making progress passing it to Local /0819042439919930573730@default-6e3a,2
[Sep 11 03:29:11] -- SIP/555-00000016 answered Local/0819042439919930573730@ default-6e3a,2
[Sep 11 03:29:11] > Channel Local/0819042439919930573730@default-6e3a,1 w as answered.
[Sep 11 03:29:11] -- Executing [8373@default:1] Playback("Local/081904243991 9930573730@default-6e3a,1", "sip-silence") in new stack
[Sep 11 03:29:11] Manager 'sendcron' logged off from 127.0.0.1
[Sep 11 03:29:11] -- <Local/0819042439919930573730@default-6e3a,1> Playing ' sip-silence' (language 'en')
[Sep 11 03:29:11] WARNING³⁹¹⁶: file.c:1297 waitstream_core: Unexpected control subclass '-1'
[Sep 11 03:29:11] -- Executing [h@default:1] DeadAGI("Local/0819042439919930 573730@default-6e3a,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBU G-----16-----ANSWER-----9-----0") in new stack
[Sep 11 03:29:11] -- Executing [8373@default:2] AGI in new stack
[Sep 11 03:29:11] -- AGI Script agi://127.0.0.1:4577/call_log completed, ret urning 0
[Sep 11 03:29:11] -- Executing [8373@default:3] AMD in new stack
[Sep 11 03:29:11] -- AMD: SIP/555-00000016 919552006992 (null) (Fmt: 64)
[Sep 11 03:29:11] -- AMD: initialSilence [2000] greeting [2000] afterGreetin gSilence [1000] totalAnalysisTime [5000] minimumWordLength [120] betweenWordsSil ence [50] maximumNumberOfWords [4] silenceThreshold [256]
[Sep 11 03:29:11] -- AMD: Changed state to STATE_IN_SILENCE
[Sep 11 03:29:12] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI -----NODEBUG-----16-----ANSWER-----9-----0 completed, returning 0
[Sep 11 03:29:12] == Spawn extension (default, 0819042439919930573730, 2) exit ed non-zero on 'Local/0819042439919930573730@default-6e3a,2'
[Sep 11 03:29:13] -- AMD: ANSWERING MACHINE: silenceDuration:2000 initialSil ence:2000
[Sep 11 03:29:13] -- Executing [8373@default:4] AGI in new stack
[Sep 11 03:29:13] -- Launched AGI Script /var/lib/asterisk/agi-bin/VD_amd.ag i
[Sep 11 03:29:13] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0 )
[Sep 11 03:29:13] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0 )
[Sep 11 03:29:13] == Spawn extension (default, 8373, 4) exited non-zero on 'SI P/555-00000016'
[Sep 11 03:29:13] -- Executing [h@default:1] DeadAGI("SIP/555-00000016", "ag i://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Sep 11 03:29:13] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI

thanks in advance

Regards
CJ