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Inbound call routing

Added by Chetan Jha over 10 years ago

Hi,

Is there a way to seggregate inbound call routing to queues based on first four digit of phone number for example,

1300xxxxxx -> routed to one queue
1200xxxxxx -> routed to another queue
1800xxxxxx -> routed to yet another queue

is this possible ?

Best Regards
Chetan Jha


Replies (1)

RE: Inbound call routing - Added by striker 247 over 10 years ago

check the below link , you need to write a diaplan for this ...
http://download.vicidial.com/vicidial/trunk/agi/agi-VDAD_ALL_inbound.agi

for eg:

exten => _1300XXXXXX,1,Answer()
exten => _1300XXXXXX,2,AGI(agi-VDAD_ALL_inbound.agi,CID-----LB-----INB-----${EXTEN}-----Closer-----park----------999-----1-----OUTB)
exten => _1300XXXXXX,3,Hangup()

br
striker
www.striker24x7.blogspot.com

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