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Regarding Inbound Call Setup Configuration!

Added by Surya Prakash about 12 years ago

Hi,
I want to setup a server, which can receive inbound calls and distribute the calls to the agents using the leased line. I have no idea how to do that.

I have walked through the Getting started guide, but in the "getting started guide" there is no guide to setup an inbound server.

I want to know, which configuration server should I use for 50 agents for GOautodial, and what will be other resources required? like DID.

If there is any full guide, kindly provide me the link for that so that I can setup the server.

Thank you.


Replies (1)

RE: Regarding Inbound Call Setup Configuration! - Added by Jefferson Varias about 12 years ago

Hi Surya,

You can refer to the Vicidial Documentations for your guide on configuring DID,IVR/Callmenus,etc...

Here is the link for Downloading the Vicidial Manager Manual free version:
http://www.eflo.net/store.php

Thank you!

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