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How to config a agent to agent dialing and receiving in agent login page for test?

Added by zhiwei liu over 10 years ago

Hello,
I'am beginner and I have installed the Govicidial CE 3.0 with default config with TESTCAMP in only Campaign,and I have installed soft phones and configed,but how to config for a agent to agent call,one for dialing and another for receiving?
I am a typical Inboard calling user with goautodial.
Thank you for your patient!
Best Regards!


Replies (2)

RE: How to config a agent to agent dialing and receiving in agent login page for test? - Added by Guillermo Quiros over 10 years ago

I Really got no clue what you are asking about, but, if you want, we can chat and i will help you

Skype me:
directv.dish.network

I will help you as much as i can, but won't make any promise, i depend on you explaining me exactly what do you want to do

As my understanding, from basic setup it is originally like that... ready for what you are asking about...

Thanks...

RE: How to config a agent to agent dialing and receiving in agent login page for test? - Added by Levy Ryan Nolasco over 10 years ago

Hi,

If you are referring to Blended Campaign (Inbound/Outbound), There is a campaign wizard that will guide you. Just chose Blended on campaign creation wizard and it will help you with the rest of the setup. For your reference kindly check the link below.

http://goautodial.org/projects/goautodialce/wiki/Howto_Setup_an_Inbound_Campaign_30

Regards,
Ryan

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