Project

General

Profile

Forums » Open discussion »

updated goautodial to 3.3 and cant see hotkeys

Added by navneet agarwal over 10 years ago

i have freshly installed goautodial 3.3 and i am unable to see hotkeys or use them when agents login. i have added the hotkeys in the campaigns option and have also selected yes from modify users. i cant see hotkeys in the agent login.

Download all files
agent_screen.jpg (55.8 KB) agent_screen.jpg agent screen
hotkeys_active.jpg (49 KB) hotkeys_active.jpg hot keys activated

Replies (1)

RE: updated goautodial to 3.3 and cant see hotkeys - Added by Jefferson Varias over 10 years ago

Hi Navneet,

You can try to change the agent level to level 5 and try it again, users should be on level 5 to view hotkeys on the agent interface.

Thank you!


Download all files
vicidial_agent.png (30.1 KB) vicidial_agent.png
hotkeys.png (76.8 KB) hotkeys.png
    (1-1/1)     Go to top