GOautodial Open Source Omni-channel Contact Center Suite

Yes. You need to revert them back to the default settings (DB name, password and etc) before you upgrade.

and also the location of my DB is in different host. Do I have to revert it back to the asterisk/web host?

You can manually update your DB server. Is it a dedicated DB server with a vanilla CentOS or is it also from the GOautodial CE ISO?

Hi,

Done updating to new version 3.0. But when i import back the DB to different host and type the IP 192.168.0.2 it showed an error.

error message: Unable to connect to your database server using the provided settings.

DB: 192.168.0.3
asterisk/web: 192.168.0.2(mysql-stop)

When i start the mysql in 192.168.0.2 it opens(no error) and the data(like campaign,list,etc) is not from .3 but instead from .2. I already update the settings in /etc/astguiclient to point to .3 but still nothing.It seems like it will look to its default setting. Where can i modify it to point it to my new db host?

@ Demian Biscocho

The DB is in different host and also installed using goautodial.

The upgrade document is for a single server GOautodial CE system. You need to adapt the instructions for a multi-server GOautodial system.

On the DB server, copy the following (from one of your updated Asterisk servers):

/usr/src/vicidial
/usr/src/goautodial

You then need to manually update the Asterisk and GOautodial databases.

mysql -f -p<$PASSWORD> asterisk /usr/src/vicidial/extras/upgrade_2.4.sql
mysql -f -p<$PASSWORD> asterisk /usr/src/vicidial/extras/upgrade_2.6.sql

mysql -f -p<$PASSWORD> asterisk /usr/src/goautodial/sql/asterisk.sql
mysql -f -p<$PASSWORD> goautodial /usr/src/goautodial/sql/goautodial.sql
mysql -f -p<$PASSWORD> limesurvey /usr/src/goautodial/sql/limesurvey.sql

Hi,

Tried to access https://IP/login/ but the credentials still default and the data seems generated from the host itself,even if i updated the /etc/astguiclient/ to a new DB server(same goautodial). Then campaigns only showed test campaign and also the the rest supposedly generated from the DB did not appeared.

https://IP/vicidial/admin.php << works fine.. the data from DB displayed properly..

You also need to edit /etc/goautodial.conf in your web server and point the database IP address to your DB server.

Hi,

Tried to edit /etc/goautodial.conf but still nothing.