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Please help....

Added by Thilak Narayanan about 12 years ago

hi

I can see calls waiting in admin real time screen , but calls are not coming to the agent module... can any one help me on this please


Replies (11)

RE: Please help.... - Added by striker 247 about 12 years ago

post your dialplan entry

also post the asterisk cli debugs

RE: Please help.... - Added by Thilak Narayanan about 12 years ago

exten => _91NXXNXXXXXX,1,AGI
exten => _91NXXNXXXXXX,2,Dial(${SIPVIVA2}/${EXTEN:1},,To)
exten => _91NXXNXXXXXX,3,Hangup--

--

-- Executing [h@default:1] DeadAGI("SIP/8001-00000005", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----1-----CONGESTION----------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----1-----CONGESTION---------- completed, returning 0
Refreshing DNS lookups.
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1
Manager 'sendcron' logged off from 127.0.0.1
Manager 'sendcron' logged off from 127.0.0.1
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1
Manager 'sendcron' logged off from 127.0.0.1
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1
Manager 'sendcron' logged off from 127.0.0.1
Manager 'sendcron' logged off from 127.0.0.1
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1
Manager 'sendcron' logged off from 127.0.0.1
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1
Manager 'sendcron' logged off from 127.0.0.1
Manager 'sendcron' logged off from 127.0.0.1
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1
Manager 'sendcron' logged off from 127.0.0.1
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1
Manager 'sendcron' logged off from 127.0.0.1
Manager 'sendcron' logged off from 127.0.0.1
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1
Manager 'sendcron' logged off from 127.0.0.1
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1
Manager 'sendcron' logged off from 127.0.0.1
Manager 'sendcron' logged off from 127.0.0.1
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1
Manager 'sendcron' logged off from 127.0.0.1
Refreshing DNS lookups.
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1
Manager 'sendcron' logged off from 127.0.0.1
Manager 'sendcron' logged off from 127.0.0.1
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1
Manager 'sendcron' logged off from 127.0.0.1
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1
Manager 'sendcron' logged off from 127.0.0.1
Manager 'sendcron' logged off from 127.0.0.1
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1
Manager 'sendcron' logged off from 127.0.0.1
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1
Manager 'sendcron' logged off from 127.0.0.1
Manager 'sendcron' logged off from 127.0.0.1
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1
Manager 'sendcron' logged off from 127.0.0.1
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1
Manager 'sendcron' logged off from 127.0.0.1
Manager 'sendcron' logged off from 127.0.0.1
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1 == Manager 'sendcron' logged off from 127.0.0.1

This is what i get... no calls throw.........

RE: Please help.... - Added by Wilper Necesario about 12 years ago

Hi,

Kindly check your carrier settings, double check in your asterisk CLI if you are register by using:

sip show registry
sip show peers

can you post the results output.

Thanks

RE: Please help.... - Added by Thilak Narayanan about 12 years ago

513/513 (Unspecified) D N 0 UNKNOWN
512/512 (Unspecified) D N 0 UNKNOWN
511/511 (Unspecified) D N 0 UNKNOWN
510/510 (Unspecified) D N 0 UNKNOWN
509/509 (Unspecified) D N 0 UNKNOWN
508/508 (Unspecified) D N 0 UNKNOWN
507/507 (Unspecified) D N 0 UNKNOWN
506/506 (Unspecified) D N 0 UNKNOWN
505/505 (Unspecified) D N 0 UNKNOWN
504/504 (Unspecified) D N 0 UNKNOWN
503/503 (Unspecified) D N 0 UNKNOWN
502/502 (Unspecified) D N 0 UNKNOWN
501/501 (Unspecified) D N 0 UNKNOWN
8020/8020 (Unspecified) D N 0 UNKNOWN
8019/8019 (Unspecified) D N 0 UNKNOWN
8018/8018 (Unspecified) D N 0 UNKNOWN
8017/8017 (Unspecified) D N 0 UNKNOWN
8016/8016 (Unspecified) D N 0 UNKNOWN
8015/8015 (Unspecified) D N 0 UNKNOWN
8014/8014 (Unspecified) D N 0 UNKNOWN
8013/8013 (Unspecified) D N 0 UNKNOWN
8012/8012 (Unspecified) D N 0 UNKNOWN
8011/8011 (Unspecified) D N 0 UNKNOWN
8010/8010 (Unspecified) D N 0 UNKNOWN
8009/8009 (Unspecified) D N 0 UNKNOWN
8008/8008 (Unspecified) D N 0 UNKNOWN
8007/8007 (Unspecified) D N 0 UNKNOWN
8006/8006 (Unspecified) D N 0 UNKNOWN
8005/8005 (Unspecified) D N 0 UNKNOWN
8004/8004 (Unspecified) D N 0 UNKNOWN
8003/8003 (Unspecified) D N 0 UNKNOWN
8002/8002 (Unspecified) D N 0 UNKNOWN
8001/8001 (Unspecified) D N 0 UNKNOWN
Tata 203.196.128.54 N 5060 OK (63 ms)

Host Username Refresh State Reg.Time
203.196.128.54:5060 105 Registered Wed, 11 Jan 2012 21:27:07

RE: Please help.... - Added by Wilper Necesario about 12 years ago

Hi,

Now can you post the asterisk CLI while your making a manual calls.

Thank you

RE: Please help.... - Added by striker 247 about 12 years ago

try to tTo in the dial plan

exten => 91NXXNXXXXXX,1,*AGI*_
exten => 91NXXNXXXXXX,2,Dial(${SIPVIVA2}/${EXTEN:1},,*TtoR*_)
exten => _91NXXNXXXXXX,3,Hangup

RE: Please help.... - Added by striker 247 about 12 years ago

try this dialplan for your carrier

exten => 91NXXNXXXXXX,1,AGIagi://127.0.0.1:4577/call_log)
exten => 91NXXNXXXXXX,2,Dial(${SIPVIVA2}/${EXTEN:1},,TtoR)
exten => _91NXXNXXXXXX,3,Hangup

RE: Please help.... - Added by Thilak Narayanan about 12 years ago

- Executing [918884081695@default:1] AGI in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [918884081695@default:2] Dial("SIP/510-0000000e", "&{SIPTata}/0018884081695||To") in new stack
[Jan 12 22:33:52] WARNING26898: app_dial.c:1228 dial_exec_full: Dial argument takes format (technology/[device:]number1) == Spawn extension (default, 918884081695, 2) exited non-zero on 'SIP/510-0000000e'
-- Executing [h@default:1] DeadAGI("SIP/510-0000000e", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0-----INVALIDARGS----------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0-----INVALIDARGS---------- completed, returning 0

RE: Please help.... - Added by Wilper Necesario about 12 years ago

Hi,

Can you post your whole carrier settings.?

RE: Please help.... - Added by lesslie subin over 10 years ago

[Sep 15 09:52:26] NOTICE16766: chan_local.c:599 local_call: No such extension/context 112022008485@default while calling Local channel
[Sep 15 09:52:26] NOTICE16766: channel.c:3612 __ast_request_and_dial: Unable to call channel Local/112022008485@default
Manager 'sendcron' logged off from 127.0.0.1
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1
[Sep 15 09:52:39] NOTICE[17133]: chan_local.c:599 local_call: No such extension/context 112022136908@default while calling Local channel
[Sep 15 09:52:39] NOTICE[17133]: channel.c:3612 __ast_request_and_dial: Unable to call channel Local/112022136908@default
Manager 'sendcron' logged off from 127.0.0.1
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1
[Sep 15 09:52:54] NOTICE17525: chan_local.c:599 local_call: No such extension/context 112022165038@default while calling Local channel
[Sep 15 09:52:54] NOTICE17525: channel.c:3612 __ast_request_and_dial: Unable to call channel Local/112022165038@default

help me to sort the problem

RE: Please help.... - Added by Levy Ryan Nolasco over 10 years ago

Hi Thalik,

Try the dial plan below if it helps.

exten => _91NXXNXXXXXX,1,AGIagi://127.0.0.1:4577/call_log)
exten => _91NXXNXXXXXX,2,Dial(${SIPVIVA2}/${EXTEN:1},,TtoR)
exten => _91NXXNXXXXXX,3,Hangup

Regards,
Ryan

    (1-11/11)
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