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after the update Goautodial does not work

Added by george lagardo over 10 years ago

Hello,

I am using Goautodial v3 until now, and i did and update last evening

yum update -y

and after the update it rebooted and now i am getting the following error
when i type "asterisk -r" at the root.

"unable to connect to remote asterisk (does /var/run/asterisk/asterisk.ctl exist )"!!
screen shot is attached for clarity.

please tell me what do i do my agents are not able to login.

regards
George


Replies (3)

RE: after the update Goautodial does not work - Added by george lagardo over 10 years ago

Hi

One more thing to mention along with the previous issue is that the softphone does not get registered it gives

registration error: 408 request timed out.

please tell me what to do to fix the issue

regards
George

RE: after the update Goautodial does not work - Added by Demian Biscocho over 10 years ago

Run the following command:

/usr/share/astguiclient/start_asterisk_boot.pl

Looks like the update has overwritten the local startup script (/etc/rc.local). We'll be posting a fix soon.

RE: after the update Goautodial does not work - Added by Demian Biscocho over 10 years ago

Updates are now ready. This should fix the issue:

yum update -y
    (1-3/3)
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