request for login logout report
Hello,
This is to request you to please include the "Agent group Time Sheet" where we get to see all the agents login and logout time stamp. and also the amount of time spent in the reports section , as it becomes difficult to get login logout report otherwise.
regards
George
Replies (1)
RE: request for login logout report
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Added by Jefferson Varias over 10 years ago
Hi George,
Good day!
If you are using GoAutoDial 3.0 you can view login and logout report of an agent by navigating to TELEPHONY>USERS , then click the info button of the agent and click Agent Login/Logout button to view the report.
Thank you!