[v3.3.] Lead dial time and answer time - GOautodial Open Source Omni-channel Contact Center Suite - GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

[v3.3.] Lead dial time and answer time

Added by John Loo almost 5 years ago

Hello, can you help me and tell where i can find the correct dial time and answer time per each call? Made search though all database and found nothing

Replies (1)

RE: [v3.3.] Lead dial time and answer time - Added by Levy Ryan Nolasco almost 5 years ago

Hi,

What are you trying to achieve? Have you checked the export call reports?

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