GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

08/28/2014

03:43 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: User groups and supervisor access

I´ve tried that but if I use that template, the Agent Lead Status is not updating.
I can only see the Total Calls in... Fredrik Litsen

08/21/2014

12:07 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: User groups and supervisor access

Hi,
I've been trying yo figure out how to set up a Supervisor user group with restricted access to settings etc.
... Fredrik Litsen

05/19/2014

09:54 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Outbound failad to authenticate

And here is the SIP debug
/Fredrik Fredrik Litsen

09:51 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: Outbound failad to authenticate

I have some serious problems getting my outbound calls to work from a new location.
The server and outbound calls wo... Fredrik Litsen

10/18/2013

09:06 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Cant find Eth0 after cleaninstall of GoAutodial 3.0

#cat /etc/sysconfig/network-scripts/ifcfg-eth0
No such file or directory
#lspci
Fredrik Litsen

10/17/2013

08:33 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: No Eth0 after install - help please

Hi,
i cant find my ethernetcard after installing go autodial. Tried reinstalling but still the same...
Doesnt app... Fredrik Litsen

08:05 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: Cant find Eth0 after cleaninstall of GoAutodial 3.0

Hi,
i cant find my ethernetcard after installing go autodial. Tried reinstalling but still the same...
Doesnt app... Fredrik Litsen