GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

11/11/2013

03:45 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: "Sale" not being recorded

Thanks, thats what i needed to know Ryon Brewer

11/08/2013

04:39 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: "Sale" not being recorded

shameless bump Ryon Brewer

09/09/2013

12:58 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: "Sale" not being recorded

Capture shows the settings in vicidial. Notice the Sale flag being selected for "registration" and "recorded registra... Ryon Brewer

09/05/2013

10:32 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: "Sale" not being recorded

I do not think you understand the issue. I will try to explain better.
We have created 2 new Dispositions
"One ... Ryon Brewer

08/20/2013

01:53 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: "Sale" not being recorded

any update, or any way i can help figure this out? Ryon Brewer

08/13/2013

04:35 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: "Sale" not being recorded

I have goautodail 3.0
I created a custom Disposition in the system status in the vicidial interface. This custom d... Ryon Brewer

07/19/2013

12:54 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: Lead Load

Having a couple of issues/understanding on lead load.
I can load leads just fine, but I have two issues.
1. Wh... Ryon Brewer

07/17/2013

05:56 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: Campaign Help

After the latest update it was a breeze to setup our IP authentication service Thanks Devs!!!
Question is this
... Ryon Brewer